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View Full Version : " windows cannot access this disc" - HELP PLZ!!



trkevig
12th May 2009, 07:39 PM
OK, i have this problem, when i put a dvd (any dvd) into either dvd drive i get the following message :

"Windows cannot access this disc. The disc might be corrupt. Make sure the disc uses a format that windows recognises. If the disc is unformatted, you need to format it before using it."


My OS Is Vista Ultimate x64
My dvd drives are according to vista:
Lite-on dvdrw shm-165p6s scsi cdrom device
TSSTcorp DVD_rom SH-D162D scsi cdrom device

Problem 1 - is that the drives are actually ide and not scsi
Problem 2 - doesnt matter what disc i put in neither of them can read it
Problem 3 - its definatly vista an not hardware as both drives work perfect in same machine with windows 7 instalation

Ive had this problem twice before and its due to an update windows installs... but which one??

does anyone know which KB update i should uninstall please? ive spent 4 hours looking through masses of google results to no result. Someone surely has had the same issue please???

cheers

Deep Blue
13th May 2009, 07:27 AM
After having had a quick look on the internet, I've dug up this -

http://social.answers.microsoft.com/Forums/en-US/vistahardware/thread/9c397f9d-d5a1-403a-9f62-487b1fb9e466

Also check that you've got the latest motherboard (chipset) drivers installed, and have a fiddle with the SATA operation mode etc in the bios :)

trkevig
13th May 2009, 07:30 AM
yep, have the latest drivers for everything... and the optical drives are IDE PATA not scsi, and not sata... off for a look at the link

BTW, found a stash of old scotlan vids on a dvd from back in the day when i actually made it up to see you all.... brought back some crazy memories....

trkevig
13th May 2009, 07:30 AM
bah, page temp unavail due to system maintanance... ill try laters.. thanks for the link and help

Deep Blue
13th May 2009, 09:00 AM
No worries man, hope you manage to get it sorted :)

Castiana
13th May 2009, 07:24 PM
My system shows my 5 x 1TB SATA-II HDD's as SCSI. I have no idea why, but I just go with it....

trkevig
13th May 2009, 07:43 PM
My system shows my 5 x 1TB SATA-II HDD's as SCSI. I have no idea why, but I just go with it....


because sata is considered to be scsi in windows, but PATA is not definatly not SCSI lol